© 2007 Atlanta Exclusive Limousine Inc.     407 Briarlake Ct. Atlanta, GA30345    T: 800-651-8937  P: 404-832-5701  F: 470-299-2923  info@atlantaexclusivelimo.com​    Terms and Conditions

Terms & Conditions

 

Flat Rate Service Terms and Conditions:

If you cannot locate your driver you must call Atlanta Exclusive Limousine at 800-651-8937 or 404-832-5701. To avoid being billed a no show you must NOT leave your pick up location without communicating with Atlanta Exclusive Limousine. The rates provided above are estimates only. Additional charges for stops, waiting time, parking, two way tolls etc. may apply. Final charges for the trip are determined upon ride completion.

Atlanta Exclusive Limousine monitors all commercial flight arrivals and will adjust the pickup time accordingly. Atlanta Exclusive Limousine will grant a 30 minute grace period for domestic flight arrivals, 45 minutes for international flight arrivals, 30 minutes for FBO and private aviation, and 15 minutes for all other transfers. Atlanta Exclusive Limousine does not track trains or private aviation for delays. For commercial flight arrivals the grace period begins when the plane lands on the ground, we greet you, wait for your luggage and leave the terminal. If your chauffeur waits longer than the provided grace period wait time charges will apply.

 

Wait time charges:

After the grace period is over the client will be billed back the initial grace time in addition to any additional time at a rate of $1.00 per minute for sedans, SUVs, and vans and $1.50 per minute for all stretch limousines, stretch SUVs and buses.

Additional stops for flat rate service in route to the final destination are $32.50 for sedans, SUVs, and vans and are $45.50 for stretch limousines, stretch SUVs, and buses. A 15 minute wait time is included on all stops. All stops that are not in route to the final destination will be billed in the office.

 

Additional Charges:

An early am fee of $25.00 will be applied for all trips between 12:00am- 5:00am. A holiday fee of $35.00 will be applied on all of the following holidays; New Year's Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

 

Cancellation Policy:

All cancellations of flat rate service for pickup in the greater Atlanta region must be made 12 hours prior to the time of service. All cancellations of flat rate service for pickup outside the greater Atlanta region must be made 12 hours prior to the time of service. All cancellations of flat rate service outside the United States must be made 48 hours prior to the scheduled time of service.

 

No Show Procedures:

The full rate for the vehicle ordered plus all out of pocket expenses including but not limited to parking and tolls will be billed if the passenger fails to be at the designated meeting area. If you cannot locate your chauffeur you must call Atlanta Exclusive Limousine at 800-651-8937 or 404-832-5701. To avoid being billed a no show you must not leave your pickup location without communicating with Atlanta Exclusive Limousine.

 

Hourly Service Terms and conditions:

If you cannot locate your driver you must call Atlanta Exclusive Limousine at 800-651-8937 or 404-832-5701. To avoid being billed a no show you must NOT leave your pick up location without communicating with Atlanta Limousine. The prices above are estimates only. Additional charges for stops, waiting time, parking, two way tolls etc. may apply. Final charges for the trip are determined upon ride completion.

Hourly service is calculated from garage to garage unless otherwise stated in this contract. All out of pocket charges, including but not limited to, two way tolls and parking will be added to the bill. Deposits are non-refundable. A 50% non refundable deposit at the time of placing the reservation is required. Overtime is billed in 15 minute increments. Any vehicle downgrades or service postponements are subject to availability and must be made fourteen days prior to date of service or client will be billed in full for the original vehicle and service ordered.

 

Additional Charges:

 An early am fee of $25.00 will be applied for all trips between 12:00am- 5:00am. A holiday fee of $35.00 will be applied on all of the following holidays; New Year's Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

Cancellation Policy:

Any hourly sedan or SUV rides you must call Atlanta Exclusive Limo within seven days prior to the reservation. All other vehicles require cancellation fourteen days prior to the reservation date. In the event you do not cancel within the allotted time you will be charged the full rate plus any out of pocket expenses.

 

No Show Procedures:

The full rate for the vehicle ordered plus all out of pocket expenses including but not limited to parking and tolls will be billed if the passenger fails to be at the designated meeting area. If you cannot locate your chauffeur you must call Atlanta Exclusive Limousine at 800-651-8937 or 404-832-5701.To avoid being billed a no show you must not leave your pickup location without communicating with Trophy Limousine.

 

Wedding Limousine Service Terms and Conditions:

The rates above are estimates only. Additional charges for parking, tolls, overtime etc. may apply. Final charges for the trip are determined upon ride completion.

A 50% non refundable deposit at the time of placing the reservation is required. The full balance of the reservation is due 30 days prior to the date of service. Client assumes full financial responsibilities for all payments due at the end of the charter, including overtime, gratuity, and damage fees. Client authorizes charges to credit card, with/without imprint. Balance of charter is due in full if cancelled within 30 days of charter. Any vehicle downgrades or service postponements are subject to availability and must be made 30 days prior to date of service or client will be billed in full for the original vehicle and service ordered. If the charter goes over the scheduled time, additional time will be billed in 30 minute increments according to the vehicle size ordered. Wedding limousine service is based on a three hour minimum charter. Overtime on a charter is subject to availability.

 

Additional Charges:

An early am fee of $25.00 will be applied for all trips between 12:00am- 5:00am. A holiday fee of $35.00 will be applied on all of the following holidays; New Year's Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

Prom Limousine Service Terms and Conditions:

The rates provided above are estimates only. Additional charges for parking, tolls, overtime, damages etc. may apply. Final charges for the trip are determined upon ride completion.

A 50% non refundable deposit at the time of placing the reservation is required. The full balance of the reservation is due 30 days prior to the date of service. Client assumes full financial responsibilities for all payments due at the end of the charter, including overtime, gratuity and damage fees. Client authorizes charges to credit card, with/without imprint. Balance of charter is due in full, if cancelled within 30 days of charter. Any vehicle downgrades or service postponements are subject to availability and must be made 30 days prior to date of service or client will be billed in full for the original vehicle and service ordered. If the charter goes over the scheduled time, additional time will be billed in 30 minute increments according to the vehicle size ordered. Each passenger must have a signed parental authorization form which will be provided by Atlanta Exclusive Limousine. Passengers without a signed parental authorization form will be unable to enter the vehicle. Prom limousine service is based on a six hour minimum charter. Overtime on a charter it is subject to availability.

 

Additional limo Charges:

An early Am fee of $25.00 will be applied for all trips between 12:00am- 5:00am. A holiday fee of $35.00 will be applied on all of the following holidays; New Year's Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

 

Liability Agreement:

Customer agrees to return Company’s vehicle in the same condition as when received, and to use said vehicle at all times in a proper, prudent and reasonable manner. Smoking is prohibited in all Atlanta Exclusive Limousine vehicles under all circumstances. Customer agrees that company shall, in its sole discretion, determine whether Customer is Liable for any items of damage or defacement.

 

1. Damaged Window: Actual Cost

2. Bodily fluid spills/stains: $250.00

3. Smoking: $225.00

3. Cigarette Burns: Actual Cost

4. Unusual wear and tear: $175.00

5. Special Cleaning: $150.00

6. Ordinary spill/stains: $100.00

7. Broken Glassware: $15.00 each

8. Scratches to bar: $250.00

9. Other damage defacement: Actual Cost

 

Atlanta Exclusive Limousine is not liable for delays beyond its control, and therefore, cannot guarantee arrival or departure from any location at a specific time. However, Atlanta Exclusive Limousine will endeavor to maintain the schedule submitted by its client. Atlanta Exclusive Limousine reserves the right to refuse to transport any person(s) under the influence of intoxicating liquor or drugs, or who, in the opinion of the Atlanta Exclusive Limousine employee, are incapable of caring for themselves. Atlanta Exclusive Limousine assumes no responsibility for any personal property transported, or left in the vehicle. If payments for service or for cleaning and/or repairs are not timely made, client shall be responsible for all legal fees, court costs, and collection charges incurred by Atlanta Exclusive Limousine as a result thereof. The client is responsible for guests and assumes full financial responsibility for any damages to vehicle and properties caused by client or guest whether by accident, neglect, or intent. We assume no responsibility for articles left in vehicles. Driver may refuse or terminate the charter at any time without refund if they deem the party unruly or endangering the safe operation of the vehicle. Driver is not responsible for illegal acts during rental. We will not be responsible for any delays or inconveniences due to traffic, unforeseen mechanical failures, or situations deemed an “Act of God”. We reserve the right to substitute alternative vehicles in the event of an occurrence beyond our control.

 PROVIDING SERVICES IN THE FOLLOWING AREAS 

 

Atlanta | Alpharetta | Agusta |

|Austell | Decatur | Douglasville | Duluth | Lilburn Marietta Norcross | Peachtreecity Roswell | Smyrna | Snellville | Stockbridge |

Suwanee| Milton | Powder springs | Kennesaw | Acworth | Doraville | Sandy springs | Brookhaven | Buckhead | Dunwoody | Johns creek | Lawrenceville| Norcross | Druid hills | Cumming | East point | College park